Returns And Exchanges

We guarantee 100% satisfaction.

Each product is made on-demand, with love. Our products are not mass-produced; the orders are fulfilled by our print providers. That said, if you’re not happy with the product you’ve received, we’ll gladly take it back or replace it with something else. Just make sure to let us know about the problem within 5 days after the estimated delivery date.

How can I return a product?

  1.  Contact us at and tell us about the problem.
  2.  We’ll let you know what the next steps are.

We never want to leave you unhappy with your Pyla Design order, so don’t hesitate to tell us what the problem was. We appreciate your feedback, and it helps us to improve our service for everyone.